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ITIL 4 Foundation Certification Training

  • Advance Your Career: Transform your IT career by mastering the ITIL® 4 Foundation framework.
  • Interactive Learning: Engage in a superior learning experience with live online classes led by industry experts.
  • Comprehensive Exam Prep: Develop effective strategies and skills to confidently prepare for the ITIL Foundation Exam.

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10+Years
 Experienced Trainers
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50
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1500
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4.4/5
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The ITIL 4 Foundation course introduces participants to the ITIL framework, a set of best practices for IT service management. It provides a comprehensive understanding of how organizations can use ITIL to deliver better services, enhance customer satisfaction, and improve efficiency. The course covers core concepts such as value, service, service providers, and service consumers, and introduces the Service Value System (SVS), which ensures a holistic approach to service management. Participants will learn how the SVS works together with the Service Value Chain to co-create value through effective service delivery.

A major focus of the ITIL 4 Foundation is the seven Guiding Principles that underpin the framework. These principles—such as focusing on value, collaborating, and simplifying processes—are designed to help organizations adapt and tailor ITIL to their specific needs. Additionally, the course covers the Four Dimensions of Service Management, which include organizations and people, information and technology, partners and suppliers, and value streams and processes. These dimensions ensure a balanced and comprehensive approach to service management.

  • Exam Pass Guarantee 
  • Extensive Learning Resources 
  • Accredited Curriculum 
  • Earn 22 PDUs 
  • Official PeopleCert Content
  • Exam Fee Included

There are no set eligibility rules to attend the ITIL Foundation certificate training. However, anyone who is interested to understand the ITIL framework and how it can be used in service management can attend this course. It is ideal for:

  •  IT professionals
  • Business process owners
  • Business managers
  • Project managers
  • Aspiring ITSM managers
  • Professionals working in other fields in IT such as digital, development, product and services
  • ITIL certified professionals willing to switch to the new version v4

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Curriculum

ITIL® 4 Foundation Certification Training

  • About ITIL4
  • Components of ITIL 4 Framework
  • Benefits of ITIL
  • Service and Service Management
  • Components of Service Value
  • Determine the Value of a Service or Product
  • Stakeholders and Value Creation
  • Products, Services and Service Offering
  • Service Relationship
  • Nature, use and interaction of the guiding principles
  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimize and automate
  • Organizations and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes
  • ITIL service value system
  • Interconnected nature of the service value chain
  • Purpose of each value chain activity
  • Information security management
  • Relationship management
  • Supplier management
  • IT asset management
  • Monitoring and event management
  • Release management
  • Service configuration management
  • Deployment management
  • Continual improvement
  • Change enablement
  • Incident management
  • Problem management
  • Service request management
  • Service desk
  • Service level management
  • ITIL terms

Benefits of Course

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    Deepen Your Knowledge: Gain a comprehensive understanding of IT service management through our ITIL Training program.
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    Boost Your Career: Elevate your roles in IT service management by earning the prestigious ITIL 4 Certification.
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    Stand Out to Employers: Become a preferred candidate with the sought-after ITIL certification, demonstrating your readiness for IT service roles.
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    Align IT with Business Goals: Acquire the skills to strategically align IT services with organizational objectives, ensuring your contributions add value.
  • book
    Commit to Professional Growth: Foster continuous development in your career journey with the mindset cultivated by ITIL Foundation Certification Training.
benefits

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Forget those expensive degree-based learning and development initiatives and accelerate your career with web-based enterprise learning courses certified by reputed governing bodies. Learners, as well as employees, prefer these corporate learning solutions due to flexibility. Our healthy learning environment empowers you to progress at your own momentum without investing in time-consuming and expensive training programs. Your rate of digesting information should not define your success. Instead, you'll get the same value and your desired career advancement without making a hole in your pocket. Grab the eyes of potential recruiters and let your resume stand apart from the crowd.

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Our corporate learning solutions are overall cost-effective for both facilitators and learners as, on the one hand, remote education cuts transportation costs, resources costs, and other crucial costs drastically. The upkeep costs are also more economical than in-person training sessions. Instead, the teams invest in real-world applications while cutting the course cost and ensuring learners' engagement. On the other hand, our offline training sessions help organizations create a winning corporate culture that ultimately invests in boosting employee engagement and productivity. One training session consists of maximum aspirants and employees and reduces the overall training budget. In short, now no one can hinder your career growth as you will be able to access job-driven advanced courses without making a hole in your pocket.

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Why Corporates Opt Us

With learning targeted to your unique team environment, we at AxiGlobe help to resolve your specific issues and meet your specific needs with tailored training methods. We offer corporate training globally to keep Organizations up to date by building the knowledge gap required and make them strive in the competitive world with the right skills according to the industry needs.

  • Preferred by many MNC’s, Startups, and Organizations among all sectors.
  • Trusted by X clients and meet their training needs.
  • Skilled training experts and professionals around the world with good command of the subjects.
  • Delivering tailoring modules for your enterprises by highly qualified experts.

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Certification Process

ITIL 4 Foundation Certification Training

Register for ITIL Foundation Course from an ATO(Accredited Training Organization)

1

Attend the ITIL Foundation Certification Training

2

Schedule the exam based on availability

3

If you are studying privately, schedule your exam through PeopleCert

4

Take the exam and clear it with a minimum of 65%.

5

Get the ITIL Foundation certification

6

Trainers

Our Trainers provide complete freedom to the students, to explore the subject and learn based on real-time examples. Our trainers help the candidates in completing their projects. Candidates are free to ask any questions at any time.

  • More than 15+ Years of Experience.
  • Trained more than 5000+students.
  • Experience in Training Global Students.
  • Strong Theoretical & Practical Knowledge.
  • Certified Professionals with High Grade.
  • Expert level Subject Knowledge and fully up-to-date on real-world industry applications.
  • Trainers have Experienced in multiple real-time projects in their Industries.
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Aakash Srinivasan, CST

CSM and CSPO  

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Michel Goldenberg, CST

CSM, CSPO and A-CSM  

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Raj Kasturi, CST

CSM  

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Abid Quereshi, CST

CSM,CSPO and CSD  

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Vivek Angiras, CST

CSM and CSPO  

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Bill Li

CSM, CSPO and A-CSM  

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Charlie Brown

Agile Coach  

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Daniel Kargl

SA, SP, SSM, SASM, SDP, SDP and POPM  

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Deepak Khemchandani

SA, SP, SSM, SASM, SDP, SDP and POPM  

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Evelyn Tian

CSM, CSPO, A-CSM,A-CSPO and CAL  

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Gaurav Rastogi

CSM  

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Jaikrishna Chinnaiyan Sadhasivam

SA, SP, SSM, SASM, SDP, SDP and POPM  

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Jaya Shrivastava

CSM and CSPO  

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Jem Jelly

CSM and CSPO  

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Jeroen Molenaar

CSM,CSPO,A-CSM, A-CSPO, CSP-SM, CSP-PO and CAL  

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Jim Wang

CSM,CSPO and A-CSM  

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Kelly Fidei, Agile Coach

SA, SP, SSM, SASM, SDP, SDP and POPM  

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Kiran Thakkar, CST

CSM, CSPO & A-CSM  

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Kishore Nakka

SA, SP, SSM, SASM, SDP, SDP, RTE, POPM, PMI-ACP and PMP  

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Kok Ewe Siew

CSM  

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Kumaresh Krishnamoorthy

SA, SP, SSM, SASM, SDP, SDP,RTE,POPM and SPC  

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Lizzy Morris, CST

CSM and CSPO  

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Madhavi Ledalla, CST

CSM and CSPO  

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Manjit Singh

CSM and CSPO  

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Nanda Lankalapalli CST

CSM, A-CSM, CSP-SM and CAL  

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Narasimha Reddy Bommaka, CST

Certified Scrum Trainer (CST) with Scrum Alliance  

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Naveen Kumar Singh

PSM,PSPO  

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Nupur Shah

Leading SAFe (5.0), SAFe for Teams (5.0), SAFe DevOps (5.0), SAFe for Teams (5.0) & SAFe Product Own , SPC  

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Piyush Rahate

PSM PSM II, APS  

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Preeth Pandalay

PSM / PSM II / CAL-E  

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Punit Doshi

PSM I, PSM II, PSPO, PSK, PAL-E, PSM-PO, PSU  

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Raj Ramachandran

Enterprise Agile Program Management/Agile Coach  

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Ravi Patel

Leading SAFe (5.0), SAFe for Teams (5.0), SAFe DevOps (5.0), SAFe for Teams (5.0) & SAFe Product Own , SPC  

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Regina Martins, CST

CSM and CSPO  

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Satyajit Gantayat

PMP Leading SAFe  

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Steve Spearman, CST

CSM and CSPO  

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Suresh Konduru

CSM,CSPO  

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Vijay Bandaru

CSM,CSPO and A-CSM  

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Suchitra Jain

Trainer and Coach - SAFe, Kanban, Scrum  

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Sumeet Madan

PSM I, PSM II, PSMIII, PSPO I, PSPO II PSD, SPC  

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Tre Green

Certified SAFe 5 Agilist  

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Venkatesh Rajamani

PSM, PSPO, PSD, PAL, ICP-ACC  

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Anderson Hummel

CSM, CSPO,A-CSM  

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Valerio Zanini

CSM and CSPO  

Frequently Asked Questions

In addition to the training course, it’s recommended to review the provided study materials, take practice exams, and engage in discussions with peers to solidify your understanding of ITIL concepts.
The ITIL® 4 Foundation Certification is an entry-level qualification that provides a comprehensive understanding of the ITIL framework, focusing on service management principles and practices.
The exam consists of multiple-choice questions that assess your understanding of the ITIL framework and its concepts.
Yes, upon successfully passing the exam, you will receive the ITIL® 4 Foundation Certification.
Participants usually receive comprehensive study materials, including guides, practice exams, and access to online resources.
Yes, many providers offer live online training options, allowing you to participate from anywhere.
The passing score for the ITIL® 4 Foundation exam is typically around 65%, but this may vary depending on the examination body.
The course typically lasts for one to three days, depending on the training format and provider.
Key topics include the ITIL service value system, service value chain, ITIL practices, continual improvement, and the role of IT service management in organizations.
This course is ideal for IT professionals, service managers, and anyone involved in IT service management who wants to understand and apply ITIL practices.
All types of payment methods are available. You can pay Online through Credit Cards, Debit Card and Net Banking, Direct Bank Transfer/Wire Transfer to our account and many more.
We accept payment from VISA, Master, Maestro, AMEX and Discover
No
Upon successful completion of payment, you will receive a confirmation email of your payment.
Yes, the refund option is available for the course fee you made. To know more about refunds, visit our Refund Policy.
Our mission is to deliver top-quality training programs that empower professionals and organizations to achieve exceptional results.
Yes, we offer demo sessions for many of our courses. You can ask for a demo by reaching out to us via email at or by filling out the demo request form on our website.
We offer multiple modes of training: Live Virtual Training, Corporate Training, and E-Learning.
No, we do not offer a money-back option. However, we can reschedule your training to a more convenient time without any extra charges.
You can email us at [email protected], call us, or chat with our team through the contact options available on our website.
If you want to know more about the course, you can email us at [email protected] or call us at the contact number provided on our website
Yes, our courses are designed to be affordable, and we frequently offer discounts on various courses.
Discounts vary based on the course. Visit our website regularly to stay updated on new offers and discounts. You can also consult with our team for the latest deals.
Yes, we offer discounts on select courses. Visit our schedules page or contact our team to learn more about ongoing offers.
Yes, you will receive a certificate after successfully completing the training course.
English is the preferred language for training delivery. For corporate training, training in a language other than English can be arranged as a custom service, subject to additional costs and the availability of a native language trainer.
Yes, we offer multiple schedules for our courses each week. You can choose the one that suits you best. Additionally, we provide E-Learning programs for popular courses, which you can access anytime at your convenience.
AxisGlobe offers training in various domains such as Project Management, Agile, IT, Business, IT Service Management, Quality Management, and more. Visit our website to explore our comprehensive course catalogue.
Yes, you can reschedule your training. Please inform us at least 3-4 days before the scheduled date to make the necessary arrangements.
AxisGlobe provides customized corporate training solutions delivered by certified trainers. Our Training programs are designed to enhance employee skills, improve retention rates, and boost overall work satisfaction and productivity.
Choose the course of your interest from our website, select a suitable schedule, and register by submitting your details. Proceed with the payment, and you will receive a confirmation email for your enrollment. You can also consult with our career advisors for guidance.
Visit the AxisGlobe website, select your desired course, and view all the upcoming workshop schedules.
Our trainers are certified professionals with extensive experience in their respective fields, ensuring high-quality training.
Yes, we provide corporate training tailored to meet the specific needs of organizations.
Yes, online training is available for all our courses.

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Reviews

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Raj P.

Raj P.

"I can't thank AxiGlobe enough for this course! The mentorship and support from the trainers made a huge difference. I now feel equipped to implement ITIL practices in my organization and look forward to further certifications!"

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Nina S.

Nina S.

"The course was informative and engaging. The live online format worked well for me, and the instructors encouraged questions and discussions. I appreciate the thorough coverage of the ITIL 4 framework."

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James R.

James R.

"This training exceeded my expectations! The practical examples and case studies were invaluable. The focus on real-world application really set this course apart from others. I now have a solid foundation in IT service management."

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Maria K.

Maria K.

"I had a great experience with this training. The course was well-structured, and the interactive elements helped reinforce my learning. I passed the exam on my first try thanks to the excellent preparation materials!"

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Alex B.

Alex B.

"The ITIL 4 Foundation Certification Training was fantastic! The instructors were knowledgeable and made complex topics easy to understand. I feel much more confident in my ability to apply ITIL principles in my job. Highly recommend this course!"

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Jessica R.

Jessica R.

"This training exceeded my expectations! The skills I learned have already made a difference in my workplace. The emphasis on emotional intelligence was particularly valuable, and I appreciated the practical strategies for resolving conflicts constructively. I would definitely recommend it...

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Michael T.

Michael T.

"I found the training to be very effective. The focus on real-life scenarios and role-playing exercises really helped solidify my understanding of conflict resolution techniques. I left the course feeling equipped to handle difficult conversations and improve team collaboration."

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Sarah M.

Sarah M.

"The Conflict Management Training was incredibly insightful! The course provided practical tools that I could apply immediately. The instructors were engaging and knowledgeable, making complex concepts easy to understand. I feel much more confident handling conflicts at work and fostering...

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Emily R.

Emily R.

"The Business Case Writing Training was a game changer for me! The course provided practical tools and techniques that I could apply immediately. The instructors were knowledgeable and offered valuable insights on how to present cases effectively. I now feel...

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Mark T.

Mark T.

"I highly recommend this training! It covered everything from risk assessment to financial analysis, making it comprehensive and insightful. The hands-on exercises were particularly useful, allowing us to practice what we learned in real-world scenarios. This course has significantly improved...

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